COPC® Best Practices for Customer Experience Operations • Live Virtual Training • November 3 - 7 and 10, 2025 • USA

Before registering, it is essential to click here to read the logistics and our cancellation policy to avoid schedule conflicts and fees.

Please complete your registration conveniently by clicking ADD TO CART with your credit card details. 

Payment by invoice is an option for four or more registrations. An administrative fee of $250 is included for less than four registrations.

Registrations within two weeks of the training start date must be paid with a credit card.

Registrations are processed in the order they are received, ensuring a fair first-come-first-served policy. Your registration will be confirmed once payment is received.

Registrants receive pre-instructions from COPC facilitators the week before the training.

For questions or help with registration, email Karen Colvin at kcolvin@copc.com. Thank you.