COPC® Best Practices for Customer Experience Operations • Live Virtual Training • March 17 - 21 & 24, 2025

Before registering, it is essential to click here to review the course logistics and our cancellation policy to avoid schedule conflicts and cancellation fees.

Please complete your credit card registration by clicking ADD TO CART. 

For four or more registrations, payment by invoice is an option. For less than four registrations, we encourage you to pay by credit card, as an administrative fee of $250 is associated with invoicing.

Registrations within two weeks of the training start date must be paid with a credit card.

Registrations are taken on a first-come-first-served basis. Seats can only be held or confirmed once payment is received.

Registrants will receive pre-instructions from COPC facilitators the week before the training.

For help with registration, email Karen Colvin at kcolvin@copc.com.